This contract sets out:

• your legal rights and responsibilities;
•  our legal rights and responsibilities; and
•  Certain key information required by law.

In this contract:

•  We, us or our; means Angels Afro References to us in these Terms also includes any group companies which we may have from time to time.
•  Our site or our website; refers to the any site on which these terms and conditions are displayed, including, but not limited to the following websites: https://www.angelsafro.no/
• You or your; means the person accessing or using our site to make purchases from us.

If you don’t understand any of this contract and want to talk to us about it, please contact us by:
• e-mail: post@angelsafro.no, or

• telephone: +47 98485640

Please note, calls will be answered at the following times:

Tuesday – Friday 09:00 -16:00 Saturday – 10:00 – 15:00
We may record calls for quality and training purposes.

Who we are Our office is at: Storgata 28, 0184 Oslo. Norway.We are registered company under organisation number: 991872698.

1. These terms and conditions apply to any sale of goods or services on our site. If you buy goods or services on our site you agree to be legally bound by this contract and the terms and conditions contained herein.
2. You may only buy goods or services from our site for non-business purposes.
3. This contract is only available in English. No other languages are available for this contract.
4. When buying any goods or services on our site you also agree to be bound by: (a) Our terms and conditions of use and any documents referred to therein All these documents form part of this contract as though set out in full here. (b)The terms of the contract are not to be understood as a limitation on legal rights, but present the parties’ most important rights and duties in regard to the purchase.

     The contract consists of these Sales Conditions, information given in the ordering solution, and any specially agreed conditions. In the event of a conflict between pieces of information, precedence goes to what has been specially agreed between the parties, as long as this does not conflict with mandatory legislation.

In addition, relevant statutory provisions that regulate the purchase of goods between traders and consumers will complement the contract.

In this contract:

• We, us or our; means Angels Afro References to us in these Terms also includes any group companies which we may have from time to time.
• Our site or our website; refers to the any site on which these terms and conditions are displayed, including, but not limited to the following websites: https://www.angelsafro.no/
• You, User or your; means the person accessing or using our site to make purchases from us.

The seller is Angels Afro, Contact Address Storgata 28, 0184 Oslo. Norway, Official email sales@angelsafro.no, Telephone number: +47 984 85 640, Registration number: 982105250, and is designated in the following as the Seller.

The purchaser is the consumer who places the order, and is designated in the following as the Purchaser.

1. By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations say that we must give you certain key information before a legally binding contract between you and us is made. If you want to see this key information, please:
(a) Navigate to the following page: http://angelsafro.no/privacy-policy
(c) Read the Confirmation email that will be sent to you when you have ordered goods or services (see clause below), or
(d) Contact us using the contact details at the top of this page
2. The key information we give you by law forms part of this contract (as though it is set out in full here).
3. If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.

The stated price for the good and services is the total price to be paid by the Purchaser. This price includes all taxes and additional costs. The Purchaser shall not be charged for any further costs of which the Seller has not informed the Purchaser before the purchase. All prices are in Norwegian Kroner (kr)

1. Here we set out how a legally binding contract between you and us is made.
2. You place an order on our site by doing the following:
The user adds their products to the cart; then the user clicks the cart to proceed to checkout. Once the user clicks on the “proceed to checkout” button, they are taken to checkout details; here the user is requested to fill out details which include billing address and payment method. Finally, the user completes the process and clicks “place order” to complete and confirm the order
3. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us.
4. When you place your order at the end of the online checkout process (eg when you confirm payment), we will acknowledge it by Email. This acknowledgement does not, however, mean that your order has been accepted.
5. We may contact you to say that we do not accept your order. This is typically for the following reasons:
(a) The goods or services are unavailable;
(b) We cannot authorise your payment;
(c) You are not allowed to buy the goods or services from us;
(d) We are not allowed to sell the goods or services to you;
(e) You have ordered too many goods; or
(f) There has been a mistake on the pricing or description of the goods or services.
6. We will only accept your order when we send you an Email to confirm this (Confirmation Email ). At this point:
(a) A legally binding contract will be in place between you and us; and
(b) Your order will be fulfilled
7. If you are under the age of 18 you may buy any goods or services from our site. However, in some cases you may not be able to buy certain goods or services because you are too young. If so this will be set out on the relevant webpage for the goods or services concerned.

1. When you shop at angelsafro.no, Angels Afro handles the payment. All prices include VAT and other expenses associated with the item such as expenses for postage, shipping, packaging etc.
2. As a means of payment, you can choose from among the payment methods we offer in the purchase process, At the moment we accept the following means of payment:

          Credit or Debit card
          PayPal
          Vipps

3. We will do all that we reasonably can to ensure that all of the information you give us when paying for goods or services is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
4. Once we have received your order, we make a reservation on your payment method to ensure that there are sufficient funds to cover the purchase price and complete the transaction. If a reservation cannot be made, we reserve the right to cancel the order. You will receive information about such possible cancellation
5. If you use a payment card, VIPPS, PayPal or direct debit as a payment method, you will be charged when we confirm your order and delivery has been initiated with us. This also applies when pre-ordering products that become available in time or have an unconfirmed delivery date.
6. All payments by credit card or debit card need to be authorised by the relevant card issuer.

1. The estimated date and time window for delivery of the goods is set out in the Confirmation Email (Normally 3 working days).
2. If something happens which:

    (i) Is outside of our control; and

    (ii) affects the estimated date of delivery;

            We will let you have a revised estimated date for delivery of the goods.

3. Delivery of the goods will take place when we deliver them to the address that you gave to us. please bear in mind that you yourself are responsible for making sure that it is possible to transport the products into your home.
4. For home delivery, you must be there to receive the goods and we can require identification before handing over the goods. We may be unable to deliver the goods if we are unable to properly identify you. Please be prepared to provide a form of ID (passport or photo card, driving licence) on delivery of goods.
5. Unless you and we agree otherwise, if we cannot deliver your goods within 30 days, we will:

     (i) Let you know;

     (ii) Cancel your order; and

     (iii) Give you a refund.

6. If nobody is available to take delivery, please contact us using the contact details at the top of this page.
7. You are responsible for the goods when delivery has taken place. In other words, the risk in the goods passes to you when you take possession of the goods.

1. You have the right to cancel this contract within 14 days without giving any reason.
2. In order for the right of withdrawal to be exercised, the product must be delivered to us in approximately the same quantity and condition as you received it. All products must be returned to the seller within a reasonable time. Any return shipping must be paid for by you.
3. However, this right to cancel will not apply to any of the following products:

            Hair Wigs cannot be returned.
            Hair Extensions cannot be returned if the packaging is opened or unsealed.

4. The cancellation period will expire after 14 days from the day:

(a) on which you acquire, or a third party other than the carrier as indicated by you acquires, physical possession of any goods, in the case of a sales contract;

(b) on which you acquire, or a third party other than the carrier as indicated by you acquires, physical possession of the last good purchased, in the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately;

(c) on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece of any purchased goods, in the case of a contract relating to delivery of a good consisting of multiple lots or pieces;

(d) on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good purchased, in the case of a contract for regular delivery of goods during a defined period of time.

5. The right of withdrawal requires that you notify the seller within 14 days of receiving the delivery at the latest that you want to use the right of withdrawal, primarily by using the cancellation form, or in writing by letter, e-mail, SMS with reference to the order number. You can download and fill the cancellation form here download form
6. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
   Exemption from right of withdrawal
7. The buyer cannot regret the purchase of goods that deteriorate quickly, goods that by their nature cannot be returned, eg Hair Wigs cannot be returned. Hygiene products  (e.g. Earplugs/in-ear headphones, dental care products, skin and body care products, shavers and the like) where the seal has been broken after delivery.

1. If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
2. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
3. We will make the reimbursement without undue delay, and not later than:

       (i) 14 days after the day we received back from you any goods supplied; or

       (ii) (if earlier) 14 days after the day you provide evidence that you have
            returned the goods; or

       (iii) if there were no goods supplied, 14 days after the day on which we are
             informed about your decision to cancel this contract.

4. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
5. If you have received goods:

(a) You shall, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us, send back the goods or hand them over to us

(b) The deadline is met if you send back the goods before the period of 14 days has expired.

(c) you will have to bear the direct cost of returning the goods

(d) you are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

1. The Consumer Rights Act gives you certain legal rights (also known as ‘statutory rights’), for example, the goods:

(i) Are of satisfactory quality;

(ii) Are fit for purpose;

(iii) Match the description, sample or model; and

(iv) Are installed properly (if we install any goods).

2. We must provide you with goods that comply with your legal rights.
3. The packaging of the goods may be different from that shown on our site.
4. While we try to make sure that:

(i) all weights, sizes and measurements set out on our site are as accurate as possible, there may be a small tolerance of up to 1% in such weights, sizes and measurements; and

(ii) the colours of our goods are displayed accurately on our site, the actual colours that you see on your computer may vary depending on the monitor that you use.

5. Any goods sold:

(i) At discount prices;

(ii) As remnants; or

(iii) As substandard;

Will be identified and sold as such. Please check that they are of a satisfactory quality for their intended use.

6. If we cannot supply certain goods we may need to substitute them with alternative goods of equal or better standard and value. In this case:

(i) We will let you know if we intend to do this but this may not always be possible; and

(ii) you can refuse to accept such substitutes, in which case we will offer you a refund or a replacement and let you know how long such an offer remains open for.

1. After you have received the products, we recommend that you check as soon as possible, whether the delivery is in accordance with the order confirmation, whether the products have been damaged during transport, or whether the products are otherwise faulty or missing.
2. If the products are faulty or missing, you can, depending on the circumstances, demand rectification of the fault, redelivery, price reduction, compensation or cancellation of the purchase. The seller can demand to repair the item if it is impossible to obtain a new one, for example if the item is no longer produced, or if it entails an unreasonable cost. Notification of errors and defects in the products can be given to us orally or in writing. This must be done within a reasonable time after you discovered the error or deficiency. You still always have at least a two-month complaint deadline. For reasons of proof, we recommend that the complaint be sent to us in writing.

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

1. Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for:

(a) losses that:

(i) were not foreseeable to you and us when the contract was formed; or

(ii) that were not caused by any breach on our part;

(b) business losses; and

(c) losses to non-consumers.

No one other than a party to these Terms has any right to enforce any of these Terms.

1. We will try to resolve any disputes with you quickly and efficiently.
2. If you are unhappy with:

          (i) The goods or services;

         (ii) Our service to you; or

         (iii) Any other matter;

          Please contact us as soon as possible.

3. If you and we cannot resolve a dispute using our complaint handling procedure, we will: (a) let you know that we cannot settle the dispute with you; and (b) The purchaser may contact the Consumer Authority for mediation. The Consumer Authority can be reached on (+47) 23 400 600 or at www.forbrukertilsynet.no.  (C)If you want to take court proceedings, the relevant courts In Norway will have exclusive jurisdiction in relation to these Terms.